Frequently asked questions

An AI trading assistant that runs on your own computer and phone. You set up strategies by chatting, then trade spot and USDT-margined futures on Binance, OKX and Bitget. The AI only drafts plans. A fixed rule engine checks your limits before anything runs. The five steps are in How it works.

Spot and USDT-margined futures on Binance, OKX and Bitget. No coin-margined futures, options, stocks, forex or gold. See Exchanges and markets.

You choose. Enter your own model API key, or connect a model on your computer. Your chat goes only to the provider you picked, not through us.

No. TonyTrade does no copy trading, sends no buy or sell signals, and runs no managed accounts. You set your own strategy. See About.

Leave your email on the notify page and we'll write to you when there's a version to use. We store only that address and send no ads.

No. The AI can't place orders and never gets your keys. Its plans go through the rule engine first. They run automatically only when size, leverage, daily loss, coin whitelist and daily order count are all within your limits. Anything outside needs your own confirmation. See Safety design.

Yes. Each time a position opens, its stop is placed on the exchange. If your computer shuts down, the network drops or the app crashes, the stop still works. A position whose stop can't be placed is not opened.

In extreme markets, though, a stop can fill at a worse price than its trigger. See Why stop-losses should sit on the exchange and Wicks.

Encrypted in your computer's operating system keychain, never uploaded to any server. Keys need only read and trade permissions. Keys with withdrawal permission are refused. See API key setup.

Press the stop-all button. All strategies stop at once, and you can choose whether to also close positions and cancel orders. It's on both the computer and the phone.

No. Market data and orders go directly from your computer to the exchange, and your trade history is stored only on your computer. See Privacy.

Your phone connects to TonyTrade on your own computer: see positions, get alerts, confirm actions beyond what you allowed, and press stop-all. Strategies that watch the market all the time run on the computer.

To save battery, phone systems stop background apps. A strategy running on a phone might just stop once the screen locks. So strategies run on the computer, and the phone is for watching, confirming and stopping.

Strategies that watch and follow up continuously only run while the computer is on. When it's off, strategies pause and open positions are protected by their stops on the exchange. When it starts again, the app reconciles with the exchange before carrying on.

TonyTrade connects directly from your computer to the exchange. We don't relay anything. If you can't connect, you can enter your own proxy in the app. First check that the exchange is allowed where you live.

Nobody can promise that. TonyTrade is a tool. It is not investment advice and promises no returns. Crypto and futures trading is high risk, and you can lose all of your money. See the Risk notice.

Not necessarily. A backtest uses past data and leaves out real slippage, order book depth and your own actions. It helps you see how the rules would place orders. It can't predict what comes next. See "Strategies" in Features.

No. Your funds stay in your own exchange account. Keys have no withdrawal permission, and TonyTrade has no transfer feature.